We understand that your time is valuable, which is why we have a dedicated team of technicians to assist you with your technical difficulties.
Our support line is manned during office hours: Monday – Friday: 8:00 am – 5:30 pm
If you need urgent assistance outside of our office hours, please email us or alternatively leave a detailed voicemail message and a technician will be in touch.
When prompted Press “1” for support
Or
Calling after hours: Leave a detailed message
(Name, company you are calling from, contact details and the nature of the problem)
Use during office hours and outside of office hours.
Please note that if you do not have a current SLA agreement, you will be charged in increments of 15 minutes at our standard rates. All calls outside of standard office hours will be charged at time and a half.
